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I am seeing an employee's Net Pay being generated but it is not appearing in the ACH Download. What could be the issue?

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For a Standard (First Net Pay), the employee may not have a bank and account assignment.

To verify whether there are any persons without these assignments, open the Salary Transfers report.

POWERpay Payroll>>Reports>>Payment Reports >>Salary Transfers

Select the criteria and run the report, scroll to or search for “Not Applicable” where the Bank Branch name should be.   The persons listed under Not Applicable do not have any bank branch assigned to them.  Enter the branch and account number for these employees.

There may still be persons without Account Numbers assigned to them. You would need to review the report and identify any of those persons with no data under the “Account Number” Field since they may in fact be assigned to a Bank but without an  Account Number.

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