360 Multi-Rater: A performance evaluation process where feedback is collected from multiple sources, including peers, supervisors, subordinates, and sometimes external parties like customers or clients.

360 Questions: Predefined questions used in the 360 Multi-Rater process to evaluate various competencies and performance areas.

A

Appraisee: The individual whose performance is being evaluated in the performance management process. This could refer to an employee, team member, or anyone under review.

Appraisal Period: The timeframe during which the employee's performance is being evaluated.

C

Competency Type: Categories of skills or qualities that are evaluated in the 360 Multi-Rater process.

Cross-Functional Teams: Teams comprising members from different departments or functional areas within an organization, formed to collaborate on projects requiring diverse expertise.

Customers Rate Employee: A feedback process where customers provide input on the performance of an employee who serves them directly.

D

Direct Reports Rate Manager: A feedback process where employees who report directly to a manager provide feedback on the manager's performance and leadership skills.

F

Feedback: Information provided by reviewers about an employee’s performance, which is used for performance evaluation and development.

M

Manager Rates Direct Reports: A feedback process where a manager evaluates the performance and contributions of their direct reports.

Member Group: A defined group of individuals within an organization, such as a team or department, who share common responsibilities in the 360-review process.

N

Non-Cross Functional Teams: Teams composed of members from the same department or functional area, focusing on tasks specific to their expertise.

O

Overall Rating: The final, summarized rating that represents an aggregate of all feedback received during the 360-review process.

P

Peers Rate Each Other: A feedback process where colleagues at the same hierarchical level evaluate each other's performance and contributions.

Project Team Rates Each Other: In project-based settings, team members provide feedback on each other's contributions to the project's success.

Performance Period: The specific timeframe for which an employee's performance is being assessed.

R

Reviewer: An individual who provides feedback, assessments, and ratings about the performance of others in the evaluation process.

Rating Scale: The system used to quantify the feedback, often involving descriptive categories such as "Always", "Sometimes" etc.

S

Self-Rating: A component of the performance evaluation where the individual assesses their own performance, skills, and contributions.

T

Team: A group of employees organized to provide and receive feedback within the 360-review process, either cross-functional or non-cross functional.