Overview

The 360 Multi-Rater module is a review system that allows you to obtain feedback from multiple sources called: employees, direct reports, managers, peers, project team members, customers. These sources may be supervisory, subordinate or lateral. The feedback is used to inform behavioural changes and/or employment decisions (promotions, pay) and to facilitate performance improvement.  

This full-circle review system is effective in effecting behavioural and/or development change as it is more difficult to discount the viewpoints of multiple sources. Moreover, the feedback can be anonymous, as opposed to face-to-face, so that multiraters are more comfortable providing reviews.

Some employee (at all levels) benefits of implementing a 360 degree review system are to:

✓ become more self-aware as there is greater understanding of how behaviors are perceived by others in comparison to personal perceptions.

✓ identify and build upon strengths, and improve weaknesses.  

✓ focus on learning and development and take ownership for self-development.  

✓ receive feedback in a positive, open-minded and non-aggressive manner.

✓ obtain feedback about senior executives’ performance – as this might be the only forum on which to do so.