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How to log a Grievance?

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User Self Service>>Manager>>Employee Relations>>Employee Grievances

Employee Grievances

The manager can insert/edit/delete/view employee grievances. A complete grievance (employee) profile consists of a hierarchy as follows:

  • Grievance
    • Stages
      • Actions Taken

Expand/drill down to insert/edit/delete/view each level.

Step 1: Enter an Employee Grievance Record

Reference Number: Select the grievance reference number.

Date Reported: Enter the date the grievance was reported.

Company: Select the company.

Category Code/Description: Select which category the grievance belongs to.

Grievance Type Code/Description: Select the grievance code and description

Incident Date: Enter the date of the incident.

Time of Incident: Enter the time of the incident.

Offence Code/Description: Select which office this grievance is.

Badge Number/First Name/Last Name: Select the employee.

Settled: Select 'Yes' if the grievance has been settled otherwise select 'No'.

Step 2: Enter Employee Grievance Stages

Stage Code/Time/Description: Select the Stage code.

Settled at Time: Select 'Yes' if settled otherwise select 'No.

Start/End Date: Select the start and end date for this stage.

Step 3: Enter Tasks for an Employee Grievance Stage

Step 4: Upload Offence Documents

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