If you are unable to see the course during the employee enrollment process, it is likely because the course dates are not current or have already passed. Courses with expired dates will not be available for selection.

To resolve this, verify the course details, including the start and end dates, by following the instructions provided in the Agency Course setup. You can find guidance on linking an agency to a course and managing course availability in the article: How to Link an Agency to a Course.

Make sure the course dates are updated and active to allow employee enrollment.