User Self Service >> Timekeeper >> Timesheets >> Current
Missing Punches
A punch is considered missing if the employee worked on a shift but when the attendance logs are posted to the timesheets, there is no record of either an In/Out/Out to Lunch/In From Lunch punch for the said employee. There are two scenarios for missing punches as follows:
- All punches are missing for the day worked. In this scenario, the Timesheet Condition is automatically updated as Absent and the record is highlighted in red.
- The employee punched at least once for the day, so One or Some punches are missing. In this scenario, the Timesheet Condition is automatically updated to Missing Punch.
N.B. In both scenarios, it is assumed that the timekeeper checked the unprocessed punches screen before posting the logs to timesheets. This would have allowed all punches logged for the day to appear on the timesheet for the respective employee.
How to Fix the Missing Punch.
Step 1: Confirm At Least Once Punch is Missing
Step 2: Enter the Missing Date(s)
Step 3: Enter the Missing Time(s)
Step 4: Expand the Record
Step 5: Select the Missing Condition: The Reason for the Missing Punches
- Click the Plus (+) sign on the left of the timesheet record.
- Select the condition as "Missing Punch"and the correct reason that the punch was missing, e.g. "Forgot to Punch" or "Change of Location".
- Click on the diskette to save the record.
Repeat for Additional Employee records with missing punches.