How to create a single user?

Security>>New User

New User 

A User ID and password allows the end user to log into the HRplus Application. This permission must be created for new employees or anyone who is required to use the HRplus application. Note that when the new user logs in for the first time, they are prompted to change their password.

This process requires three primary steps: 

Step 1 - Create A New User

Step 2 - Granting of Permissions

Step 3 - Granting Company and Pay Group Access

Step 1: Create A New User

Creating a new User ID in the application is a two-part process. To begin, enter the following: 

  1. Enter a User ID - User IDs are the identification by which the application recognizes each employee who is required to log into the application and must be unique for each employee.  The IDs can be mapped based on the employee's name, can be alphanumeric and contain a special character such as an apostrophe (’).
  2. Enter an Email Address - Enter a valid email address for the user account. This email address would be used to facilitate the password reset feature and any other communication within the app to the user's email.
  3. Password - Enter a generic or specific password for the user account. The password entered should meet the password requirements as set up in the password configuration screen. 
  4. Select a Language - Please select English.
  5. Timezone (Optional) - Select the employee's timezone.
  6. Observe daylight savings? - Enable or Disable daylight savings which is from second Sunday in March to first Sunday in November.
  7. Finally, link the user to his/her employee profile. If the employee’s name is not visible, please ensure that the employee’s personnel information has been entered into the application.
  8. Use employee position to determine Timezone? - Select "Yes" if the employee's position is used to determine the timezone. Select "No" if this option is not being used.

The application will not allow you to create a User ID that already exists OR to link a new User ID to an employee who is already linked to another User ID.

Hovering your mouse over the icon allows you to view the message.

Step 2: Grant Application Permissions

1. Select the permissions needed by the user

2. Click the Submit button to save or the Reset button to reset the form (clear changes) If you wish to return to the 1st step, click on the Previous button. 

N.B. When a new user is created and the user logs in, they get a prompt to change the default password.

Note that in this example, the user is given the permissions to access the following modules:

  1. HRplus Time Module
  2. Employee Self Service (ESS)
  3. Manager Self Service (MSS)
  4. Timekeeper Self Service (TKSS).
  5. Single Instance is given so that the employee can access Reports within the HRplus Time module.

For a more detailed explanation of these permissions, click on the link below:

Application Permissions Explained

Step 3: Grant Company and Pay Group Access

Navigation: Security >> User administration

  1. Enter the User ID in the Search bar (or use the alpha-search) and click on the Search button.
  2. Click on the  Plus sign to  the left to expand the record.
  3. Unique database ID: This is the Database ID that is generated by the application once an employee is created within the Personnel or POWER Pay modules of HRplus. It is linked to the employee’s name and will auto-populate once the name is chosen.
  4. Account End Date: This field can be used in the case of an employee to whom you wish to grant temporary access to modules within HRplus. Once the date has passed, the employee will no longer be able to login to the application. For long-term users, you can leave this field blank.

Upon expanding the record, there is a listing of tabs within which we can enable more features. The user must be given company and paygroup access (if applicable) in order to be able to log in successfully without seeing any error messages.

All tabs are listed below. Click on any of them for the user guide showing how to use the feature: 

1. Pay Group Access 

2. Company Access 

3. Restrict Position Access

4. Restrict User Reports

5. Changing Passwords

6. Edit User Groups

7. Edit User DB Permissions

8. User Signature

9. Time Zone

Step 4: The New user Logs In and is Prompted to Change the Default Password

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