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How to Set Up Grievance Types

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Employee Relations >> Industrial Relations >> IR Setup >> Grievance Types >> Grievance Types

Grievance Types

Grievance types refer to the various specific issues or complaints that employees may raise within an organization. These grievances can vary widely depending on the workplace's culture, policies, and industry. Here are some common grievance types:

  1. Delayed Payment
  2. Bullying
  3. Sexual Harassment
  4. Unsafe working conditions
  5. Favouritism
  6. Unfair Treatment (with regard to suspension or a warning letter).

How does it work?

Setting up grievance types involves three key steps:

  1. Create the Grievance Type: Define and establish the specific grievance type within the system.
  2. Link to a Category: Associate the grievance type with its relevant category to ensure proper classification.
  3. Link to the Company: Connect the grievance type and category to the company framework or policies for streamlined management.

Step 1: Create a New Grievance Type

Type Code: Enter the acronym for the description.

Type Description: Enter the Type description.

Details: Enter the specific details of the grievance type.

Save the record.

Grievance types must be linked to the category that they fall under.

Employee Relations >> Industrial Relations >> IR Setup >> Grievance Type >> Link Grievance Types to Categories

Grievance types must be linked to the company to which they apply.

Employee Relations >> Industrial Relations >> IR Setup >> Grievance Types >> Link Grievance Types to Companies

Company Code or Name: Select the Company code or name.

Grievance Type Code/ Description: Select the grievance type code or the description to be  linked to the company.

Save the record.

N.B. A Grievance type can be linked to multiple companies.

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